Information document · Siam Park Tenerife
Privacy Policy of this guide
This document describes how this informational guide about Siam Park handles the personal data of its readers. The site is informational in nature: it does not sell tickets or process bookings, and reading the pages does not require prior registration. The types of data, purposes, and available rights are detailed below.
Nature of the site
Informational guide, no ticket sales
User registration
Does not exist; reading is free
Payment data
Not requested under any circumstances
Last review
September 2026
First of all, it is worth clarifying which site you are reading. This website is not the official site of the park nor a travel agency: it is an independent guide written for those preparing a visit to the waterpark who want to understand attractions, schedules, and practical recommendations before going. That informational nature explains why there is no shopping cart, payment gateway, or forms to leave personal data here. What follows describes, in as much detail as possible, what happens to information when someone browses these pages or writes with a question.
Scope of the document
Controller and scope of application
This Policy applies to the informational site available at siampark-spaln.com. The site offers content about the waterpark located in Costa Adeje. It does not act as the park operator or as a seller of tourist services. Any processing described here refers solely to browsing and informational queries. For park services, their own legal notices should be consulted.
Types of information
Data that may be processed
Nothing collected here serves to identify a person by name unless they decide to write themselves. Browsing leaves a minimal technical trail and a voluntary query provides only what the visitor pastes into the message.
General browsing
Abbreviated IP address, browser type, and pages visited within the guide, with the date and time of the visit. These are aggregated data that help detect errors and abusive usage.
Written query
If the visitor writes via email, the address from which they write and the content of the message are processed. Nothing else: no other data is requested to respond.
Never requested
Bank details, payment data, or identification documents are not requested. This guide has no purchase process, so there is no form where they can be entered.
What should not be sent
The visitor should avoid sending sensitive information or information about third parties. Only data strictly necessary to resolve the raised question should be shared.
What they are used for
Purposes of processing
In practice, this means that the collected information is not cross-referenced with any other source nor saved in a history of recurring visits. It is also not sent to third parties for campaigns: if a usage summary is ever shared with someone trusted to review technical maintenance, that summary goes without an IP address and without reader messages.
How long is it kept
Data retention
Technical data is kept for limited periods based on security and maintenance needs. Inquiry messages are kept only as long as necessary to respond and manage editorial corrections. After that period, they are deleted or anonymized. No commercial history is maintained because there are no purchases or bookings. Deadlines may be adjusted due to applicable legal obligations.
How this period is applied
- Technical logs expire through automatic rotation; they are not archived indefinitely.
- A resolved message is no longer necessary once the response reaches its recipient.
- After that time, the content is deleted or converted into data without reference to any person.
- An applicable legal deadline may extend the retention of a specific record.
How to exercise them
Rights of individuals
Every person may request access, rectification, erasure, restriction, objection, and portability regarding their data, where applicable. You may also withdraw the consent given for an inquiry without retroactive effects.
To exercise these rights, you must describe your request and identify yourself minimally: it is sufficient to indicate the email from which you wrote and the reason. We will respond within the timeframes provided by regulations. In case of disagreement, you may file a complaint with the competent data protection authority in Spain.
Frequently asked questions about this policy
Common questions before writing
Do I have to register to read the guide about Siam Park?
No. All pages of this informative guide can be read without an account, without a password, and without leaving any data. Information about attractions, schedules, and practical tips is open to any visitor who wants to prepare for their visit to the Siam waterpark in Tenerife.
Does this guide sell tickets or manage bookings?
No. The site has no payment gateway, no shopping cart, and no booking process. It only explains the park and links to the park's own pages when the reader needs official purchase or service information.
If I write by email, what happens to my data afterwards?
You can request access, correction, or erasure by writing to [email protected]. Simply indicate the address from which you wrote and what you wish. If the inquiry has already been answered and there is nothing pending, you can also request that the message be deleted.
Are cookies used for personalized advertising?
This guide does not create commercial profiles with the browsing data described here. The details of which cookies are activated, for what purpose, and how to accept or reject them are in the Cookie Policy, which can be consulted before continuing to browse.
What happens if the policy changes in the future?
If the content or contact methods change, this page is updated and the version published here is the current one. It is recommended to review it before sending any informative inquiry, especially if your last visit was a long time ago.
Next step
Contact and changes to this policy
For privacy issues related to this guide, you can use the data published on the contact page. It is recommended not to include unnecessary data in the first message. This Policy may be updated if the content or contact methods change. The version published on this page is the current one. It is advised to review it before sending any informative inquiry.
If the question is not about privacy but about the park itself, it is best to start with the attractions and planning pages, where reference schedules, route recommendations, and safety measures are explained in more detail.
Guide contact details
- Av. Siam, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, España
- +34 922 79 78 88
- [email protected]
- Monday to Sunday: 10:00–18:00