Contact · informational guide

Contact the Siam Park guide

Name: Siam Park Tenerife - Guía del Aquapark
Address: Av. Siam, s/n, Costa Adeje, 38660, ES
Telephone: +34 922 79 78 88

Here are the reference details to write to us regarding the content of this Siam Park guide: the Costa Adeje waterpark explained calmly, attraction by attraction and tip by tip. This is for questions about the guide's text, not for managing the park. If your question is about tickets, daily schedules, sunbeds, or complaints, it is handled by the venue operator, not us.

Write to us directly and with your specific question. No introduction is needed: it is enough to know which page you are talking about and what you need to clarify.

See attractions Plan your visit

Entrance to the water park in Costa Adeje, with palm trees and visitors walking towards the access — Main access · Av. Siam, Costa Adeje Plate 01

Write to us about Content questions

Contact method General phone

Postal reference Av. Siam, s/n, 38660

Response time Subject to availability

Location

Park reference address

The location reference is Av. Siam, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain. This is the correct address to enter into your GPS before leaving the hotel: it is for orientation, not as a meeting point or pickup point.

Reference map · access via Costa Adeje Approach

Arriving on your own

Keep in mind that pedestrian and vehicle access may be signposted separately. If you are arriving on foot from hotels in the south of Tenerife, look for the pedestrian crossing first and not the vehicle lane: it is shorter and avoids the section shared with buses.

If you arrive by public transport, get off at the indicated stop and follow the signs in the area. The sidewalk towards the access is adapted for wheelchairs and strollers; the last section may have slight inclines, so allow a few extra minutes if you are with children or people with reduced mobility.

For incidents inside the venue, please contact the park staff. We do not have access to ticket offices, lockers, or internal services, so a notice inside the park must be resolved at the park itself.

Text reference

Street: Av. Siam, s/n
Postal code: 38660
City: Costa Adeje
Province / island: Santa Cruz de Tenerife

Phone

General information phone

The reference phone number associated with this guide is+34 922 79 78 88, available Monday to Sunday from 10:00 to 18:00. Use it for basic informational queries during reasonable hours and not to request ticket changes or confirm last-minute spots: we cannot help you with that.

Calling hours Monday to Sunday, 10:00–18:00 Best early in the morning

What to prepare Your specific question in writing And the guide page you are talking about

What we do NOT resolve Availability for a specific day Or changes to already purchased tickets

A short, well-focused conversation saves two calls. If you tell us which attraction or planning page you are talking about, the answer is direct and there is no need to exchange emails.

What queries we handle

Questions about the guide's content

We answer questions about how to interpret a paragraph, about attractions described with a different name than the one you saw in the park, or about passages that seem confusing to you. If a text is not clear, whether it is an entire paragraph or just a single sentence, we want to know so we can rewrite it better.

Writing errors, poorly translated terms, or links that do not lead to what the text promises.
Suggestions for improvement: things you would add to the guide after your visit that you think are missing.
Follow-up questions when something in the guide contradicts what you saw in the park: tell us in detail.

Guidance by visit profile

If you are going as a family, with small children, or in a group, we try to guide you to the page that best fits. This is not a purchase recommendation: we tell you what to read first so that the visit is planned from your own profile, not from a generic one.

If you are going with just one person or a large group, the criteria change quite a bit: the same attraction can be perfect for one and difficult for the other. Tell us how many you are and we will tell you where to start reading.

Privacy by default

We do not ask for sensitive personal data or documents through this channel. Limit your message to the general description of the question. Avoid including bank details, purchase locators, or information about minors.

Channel limits

What queries we do not manage

This guide is for reading, not for operation. Everything that involves moving a reservation, opening a locker, or resolving a lost item is done at the park, with the venue operator, or at the authorized point of sale.

Tickets and date changes

We do not sell tickets or process changes, refunds, or extensions. That belongs to the venue operator and authorized points of sale.
Internal service reservations

We also do not reserve sunbeds, lockers, or internal park services. Insisting through this channel only delays your solution: we recommend you go directly to the corresponding official service.
Lost and found and same-day claims

Items lost or claimed within the venue are managed at the park itself, with the staff present at the time of your visit.
Daily hours and availability

This guide does not replace official daily information. If you need to confirm a specific date or opening time, please check the park's official channels.

About this guide Planning your visit

Before writing

How to prepare your visit before calling

Many of the questions we receive are answered on the attractions and planning pages. Before dialing, check those two sections; if your question remains, write to us with this context already prepared.

Note the planned day

The exact time is not necessary; the day is enough for us. Knowing if it is a weekend, a long weekend, or low season completely changes how the day should be planned.
Indicate the accommodation area

If you are staying in the south of Tenerife, tell us the approximate area: this helps to guide arrival and the necessary time, not to recommend a specific hotel.
Count how many of you there are

The number of people, and especially if you are traveling with small children or people with reduced mobility, completely changes the practical answer on how to plan the route.
Write your question in one sentence

With that context, your inquiry will be clearer and more concise. Remember that this guide does not replace official daily information, so if the question depends on a specific date, the answer is beyond our reach.

If you feel like exploring before writing, the attractions and planning pages are open in detail. The general index of the guide also works as a starting point:back to start.

Privacy

Notice regarding personal data

This informative website does not use payment or booking forms and does not need personal data to read the guide. There is no contact form: we do not collect personal information through this channel. If you write to us by phone, share only what is essential to understand your question.

Do not send photos of documents, cards, or detailed health data. Keep your messages and responses for your own follow-up. Treat any third-party data with caution and do not disseminate it. You can read how this information is treated in theprivacy policy.

Back to start Tips and safety

Reference data

Guide: Siam Park Tenerife Guía
Phone: +34 922 79 78 88
Email: [email protected]
Customer service hours: Monday to Sunday: 10:00–18:00
Reference address: Av. Siam, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, España

For purchases, daily hours, or claims, contact the park's official channels directly.